Improve your day-to-day activities with features that focus on productivity. The solution is fully featured, so your workflow can improve and your customers can become satisfied. LiveAgent help desk can gather all of your email communication and turn it into tickets that can be easily organized and distributed between customer support agents. However, companies that need to handle a large number of customer requests and solve them efficiently can use LiveAgent to make customers happy.Ī help desk ticketing system can help you tremendously with providing any type of customer support. Handling email with CommuniGate Pro is a fantastic solution for most companies that need to handle email communication with flexible options. CommuniGate Pro email offers flexibility for everyone who needs it, and it can integrate with the LiveAgent help desk system. It also proves useful with its SPAM and antivirus options that protect you and your company communication from unsolicited or dangerous emails. How can you use CommuniGate Pro?ĬommuniGate Pro makes an ideal solution for developers and companies that focus on do it yourself approach.
It provides its users with advanced mail filtering, the ability to subscribe to multiple mailboxes, and supports SPAM and antivirus protection via modules. CommuniGate Pro also includes a mail transfer agent with a webmail interface that supports POP3/IMAP and SMTP. The system is Internet Protocol-based and it’s written in C++. There are APIs for authentication and various helper applications. CommuniGate Pro is a carrier-grade unified communications server that also includes a development platform.
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